Privacy

Information we collect

When you place an order or contact us, we collect the information needed to fulfill your request, such as your name, email address, shipping address, payment details handled by our payment providers, and the details of the product you ordered.

You may also choose to provide additional personal information if you reach out directly for support.

Why we use your information

We rely on your information only as needed to provide our services, comply with legal obligations, and support the day-to-day operation of the business.

• To process payment and fulfill your order
• To send shipping updates and provide customer support
• To resolve disputes and comply with tax or legal requirements
• To send marketing only when you have given clear consent

Sharing and disclosure

Information about our customers is important to our business, and we share it only when necessary to operate the store.

• Payment providers such as Stripe or PayPal to process transactions securely
• Delivery companies such as USPS or UPS to deliver your order
• Service providers who help us run the store, only to the extent needed to perform their work
• Authorities or legal process when required by law

Data retention

We retain personal information only for as long as necessary to provide our services and comply with legal or regulatory obligations. We generally keep order-related data for up to 4 years.

Your rights

Depending on where you live, you may have rights to access, correct, restrict, or delete your personal information, and to object to certain uses of that information.

If you purchased through Etsy, Etsy also controls part of the data collected on its platform and its own privacy practices apply there.

Contact

If you have any questions or concerns about privacy, email [email protected].